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FAQ
Frequently Asked Questions
Do you have a question about our products or your order? We surely have the answer!
How can I place an order on your site?
To place an order, simply browse our online catalog, add the items you want to your cart, and then follow the secure checkout process. You will receive a confirmation email once your order is validated.
Do you deliver outside France?
Yes, GM Éditions ships internationally. Shipping costs and delivery times vary depending on the destination. When you place your order, the shipping options available for your country will be displayed.
What are the delivery times?
Delivery times vary depending on your location and the shipping method chosen. Orders are typically delivered within 3 to 7 business days. You can track the progress of your order using the tracking number provided.
Can I return a product if I am not satisfied?
Yes, you have 14 days to return a product after receiving it, provided it is in its original condition. Contact our customer service to initiate the return process (09 67 13 03 77).
How can I contact customer service?
You can contact our customer service by email at contact@editionsgm.com or by phone at 09 67 13 03 77. Our team is available from Monday to Friday, from 10 a.m. to 6 p.m.
Can I view my order history?
Yes, by logging into your account on our site, you can view the history of all your past orders, as well as the status of your current orders.
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